PUBLIC MARKS from Spone with tags "best practices" & chat

The modern messaging tools that chatbots run on offer much more ways to interact compared to what previous incarnations of chatbots had, such as those used on IRC or AIM. Much advise on building chatbots that’s out there quietly assumes that all chatbots are just text-in-text-out, which doesn’t match with the platforms they are on. I recently built a chatbot for Facebook Messenger, and these are six things I learned from using other bots in research, building the bot and watching people interact with it.